Azure Outage July 2024: What You Need to Know About the Recent Website Downtime
7/31/24
What is Microsoft Azure?
Azure is Microsoft’s cloud computing platform, providing on-demand Infrastructure as a Service (IaaS) and Platform as a Service (PaaS) solutions. It enables organizations to efficiently store and manage data, enhance cybersecurity and compliance, and rapidly develop and deploy complex web applications.
What Happened?
On Tuesday morning, users started expressing their inability to access several Microsoft 365 products such as Office, Outlook, and Azure. Microsoft themselves have confirmed that the nearly 10-hour long outage was the result of a distributed denial of service cyberattack (DDoS) which was triggered by an unexpected usage spike that halted services to a standstill.
The Azure portal itself was impacted including access to web hosting plans. Reported user-flagged issues with Azure App Services, Application Insights, Azure Log Search Alerts, Azure IoT Central, Microsoft Teams, Xbox Live and other services were also affected.
Resolution
As of now, Microsoft and Microsoft Azure services are back up and running correctly. Microsoft says it will publish a Preliminary Post Incident Review within approximately 72 hours from the incident to assess and discuss the incident and what the recovery process looks like.
It is necessary for firms to have protection in place to prevent DDoS from having an impact. The initial DDoS attack had activated protection mechanisms, but an error in the implementation of defenses "amplified the impact of the attack rather than mitigating it," Microsoft admits.
Our support team is available to assist you with any concerns or questions. Please do not hesitate to reach out.
You can view the latest status update from Azure here.
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